At HIEULAM HANDICRAFT CO.,LTD, we strive to provide you with a seamless shopping experience. Our order policy ensures transparency and clarity in the ordering process:

• Order Placement: You can place your order directly through our website here. Simply browse our wide range of handcrafted products and add your desired items to your cart.
• Order Confirmation: After placing your order, you will receive an email confirmation with all the details of your purchase. Please review this confirmation to ensure accuracy.
• Order Modifications: If you need to modify your order, contact our customer support team as soon as possible. We’ll do our best to accommodate your changes.
• Order Cancellation: Should you wish to cancel your order, please get in touch with us promptly. We accept order cancellations within 24 hours of purchase.
• Order Tracking: We provide order tracking so you can monitor the progress of your shipment. Once your order is shipped, you will receive tracking information via email.